Shipping policy

At Its Tabu, we are committed to delivering your dream catchers promptly and securely. Below are the details of our shipping policy:

1. Standard Shipping Timeframe:

   • Products will be shipped within 5 business days following the confirmation of payment. Please note that payment confirmation typically takes up to 48 hours.

2. Customized Dream Catchers:

   • For customized dream catchers, a little more time is needed to ensure perfection. These items will be shipped within 14 business days after payment has been confirmed.

3. Shipping Costs:

   • All shipping costs are to be borne by the customer. The cost will vary depending on the shipping destination and the size of the order.

4. Damaged Items:

   • At Its Tabu, we take great care to ensure your dream catcher arrives in perfect condition. However, in the rare event that your item arrives damaged, we will cover the shipping costs for the return. Please contact us immediately upon receipt to initiate the return process.

5. Return Process:

   • If you need to return a damaged item, please contact our customer service team for detailed instructions. We will guide you through the return process and ensure a smooth experience.

6. Customer Responsibility:

   • Customers are responsible for providing accurate shipping information. Its Tabu is not liable for shipping delays or losses caused by incorrect addresses.

We strive to ensure that your experience with us is as seamless and positive as possible. If you have any questions or concerns about our shipping policy, please do not hesitate to reach out to our customer service team.